Elevate the efficiency of your teams with the one-stop-shop for all your Customer Support needs.
Unlock the full potential of your business with our comprehensive suite of tools designed to enhance growth. Whether you're expanding your reach or streamlining operations, our platform empowers you to achieve more with less effort.
Simplicity at your fingertips
Connect all the messaging platforms that you want your customers to reach out to you.
You can give multiple data sources that will be used for answering your customers' queries.
The integrated chatbot will handle all communications and allow your teams to increase productivity.
Resolving neglected issues tolerably but effectively. Experience our solution for boosting efficiency with streamlined communication.
Our Services
The ultimate tool which gives you a one-stop-shop for your customer service needs. By utilizing these features, you can give the best support for your customers while giving your team the flexibility to serve better.
Integrate our chatbot into your messengers for ease of communication with customers.
Manage all your customer service data in one place. The chatbot will answer your customers based on this.
Easily integrate and manage all your social media platforms in one place.
Integrate with the CRM solutions that you already use for better support.
If human intervention is required, the chatbot will assign the tickets to the relevant team or person who can handle it.
Secure your data with a dedicated on-premise setup, giving you full control and enhanced privacy within your own infrastructure.
Articom's advanced AI chatbot handles complex queries with real-time data and integrates seamlessly with CRMs, ensuring efficient and smooth customer experiences.
Our databank, filled with diverse resources, becomes a powerful tool when combined with our AI. It efficiently manages customer queries using real-time data and integrates seamlessly with CRMs for a smooth experience.
Easily integrate with your existing CRM solutions to enhance support and streamline customer management.
The chatbot automatically assigns tickets to the right team or individual when human intervention is needed, ensuring efficient and effective issue resolution.
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7/E, Jayanthi Place, Gangarama Road, Werahara, Boralasgamuwa, Sri Lanka
articom@inforwaves.com
Social Platform
Revolutionize Customer Interaction with AI
Simplify your workflow by integrating and managing all your social media platforms in one place, making it easy to schedule posts, monitor engagement, and analyze performance.