Agentic AI platform

AI agents that finish the call, not just answer it.

Autonomous agents that act across your CRM and resolve workflows end-to-end. On voice calls, WhatsApp, web chat, social, 24/7.

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68% resolved autonomously · <1s avg response · Hindi, Tamil & Sinhala

LIVE · Call center

4 active

  • Billing dispute · invoice #4821, EN, 01:12, Resolving
  • Reschedule reservation, Singlish, 00:48, Resolved
  • Order tracking · #SL-9042, Tamil, 02:05, Routed
  • Refund request, EN, 00:33, Resolving

✓ Refund issued · order #SL-9042

Resolved autonomously today68%

Proven in production across education, telecom and automotive

  • 68%

    Calls resolved autonomously

  • <1s

    Avg agent response

  • 12+

    Languages, incl. Hindi, Tamil & Sinhala

  • 5 days

    Concept to live deployment

Agent library

Digital employees for the work that never stops.

Every agent plans, acts across your systems, and closes the loop. Deploy one, or run the whole library.

Reservation & Booking

Checks availability, books, and confirms for restaurants, clinics, and events.

Order & E-commerce

Tracks orders, processes returns, and answers product questions 24/7.

Billing & Complaints

Investigates invoices, issues refunds, and resolves disputes end-to-end.

Ticketing & Events

Automated ticket booking, seat selection, and instant confirmations.

Lead Qualification

Screens, scores, and routes inbound leads to the right team member.

Call Center Voice

Inbound and outbound calls with routing, IVR, and seamless live handoff.

How it works

One pipeline, from first hello to logged outcome.

No hand-offs between channels, no dropped context, no queue.

  1. Customer

    Initiates a call, chat, or message.

  2. Omnichannel inbound

    Voice, WhatsApp, web, or social. One pipeline.

  3. Articom AI agent

    Reasons over context and intent, plans the next action.

  4. System sync

    Reads and writes CRM, ERP, POS, and knowledgebase via APIs.

  5. Action taken

    Resolves, completes the task, and logs the outcome.

Voice

A call center that answers on the first ring.

Inbound and outbound, routed and resolved, in the language the caller actually speaks.

  • Inbound & outbound

    Answer the queue and run outreach campaigns from one agent.

  • Smart routing & IVR

    No manual transfers or endless hold times.

  • Live handoff

    Escalates to a human with full context when it matters.

  • Multilingual voice

    Hindi, Tamil, Sinhala, and mixed-code speech like Hinglish.

ON CALL

Sinhala · EN

Languages
12+Languages
Avg answer
<1sAvg answer
Hold music
0Hold music

Hybrid architecture

Cloud reasoning. On-prem data. No compromise.

The brain runs in the cloud without ever touching PII. Sensitive data stays inside your network.

  1. Cloud brain

    Reasoning and intent generation happen in the cloud, without ever touching PII.

  2. Data valve + SDK

    Only masked, governed data bridges your CRM, ERP, and core-banking systems.

  3. On-prem execution

    Sensitive data is processed inside your own network, behind your firewall.

PII never leaves your network

Hover to inspect

  • SaaS
  • Hybrid
  • On-Premise
  • RBI & GDPR compliant
  • PII never leaves your network

Analytics

Every conversation, measured.

Resolution rates, response times and channel mix. Live, not in a monthly export.

  • 48,210

    Conversations / month

  • 68%

    Autonomous resolution

  • <1s

    Avg response time

  • 4.8/5

    Customer satisfaction

Channel mix

  • Voice calls52%
  • WhatsApp24%
  • Web chat16%
  • Social8%

Integrations

Plugs into the stack you already run.

CRM, ERP, POS, core banking and every channel your customers use. Through the Articom SDK or plain REST.

  • Salesforce
  • HubSpot
  • Dynamics 365
  • Zendesk
  • WhatsApp
  • Messenger
  • Instagram
  • Slack
  • Shopify
  • Odoo
  • REST API
  • Webhooks

Plans & capabilities

Start with chat. Scale to full voice automation.

Two tiers, one platform. Standard go-live takes about five days.

Starter

Chat-first

Automate conversations across your digital channels.

  • Multi-channel: Web, WhatsApp, Messenger, Slack
  • Dynamic, self-updating knowledgebase
  • Analytics & value-assessment dashboard
  • Instant FAQ and query resolution
  • Marketplace skills that deploy in minutes
Talk to sales
MOST POPULAR

Professional

Voice + Agentic

Everything in Starter, plus autonomous voice and workflows.

  • Everything in Starter
  • AI voice agents, inbound and outbound
  • Multilingual: Hindi, Tamil, Sinhala & mixed-code speech
  • Voice workflow automation & smart call routing
  • CRM, ERP & core-banking sync via the Articom SDK
  • Hybrid or on-premise deployment, RBI & GDPR ready
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In production

Deployed where downtime isn't an option.

FAQ

Questions worth asking.

Still unsure? A 20-minute demo answers most of it faster than this page can.

Get started

Go live in days, not months.

Standard deployments go live in about 5 days; marketplace skills in minutes. We build, train, and launch.

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Tell us what you want to automate. We reply with specifics.

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Pick a slot that suits you, or email hello@articom.io